💸 Cancellations and Refunds Policy
This policy explains how users can request cancellations or refunds after submitting a form or making a payment on our platform.
1. General Policy
All payments made through our platform are generally final and non-refundable due to the digital and customized nature of the service.
However, we do understand that mistakes or genuine issues may occur, and we are committed to reviewing such requests in good faith.
2. Submitting a Refund Request
If you believe a refund is warranted, please follow the steps below:
- Check the report/document you received for a support email address or contact number.
- Send a request referencing the report/document ID, your name, and reason for the request.
- All refund communications must be made through the official contact information mentioned in your output report or delivery summary.
3. Conditions for Refund Review
Refunds may be considered in the following cases:
- Technical failure or undelivered content
- Duplicate payment
- Major deviation from expected output, as long as it was clearly outlined beforehand
We do not process refunds for:
- Change of mind
- User error in submission
- Minor quality issues unless the content is unusable
4. Timeline
Refund review and response may take up to 7 working days. If approved, the refund will be issued to the original payment method within 5–10 business days.
5. No Cancellations Post-Processing
Once content has been analyzed and delivered, cancellation requests will not be accepted.
6. Contact for Support
For any questions or to initiate a refund request, refer to the contact information included in your report or document.
If you are unable to locate that, reach us at support@example.com with your submission details.
Last updated: May 11, 2025